Neo’s Management Service includes all of the above and also:

• Inventory – We will conduct a detailed photographic inventory of the property.
• Move-In – We will collect all of the monies required from the tenant before we hand over the keys to the property. The deposit will be held with the DPS.
• Rent – We will collect the monthly rent from the tenant via Standing Order and payment to the Landlord will be made via BACS to the landlord’s nominated bank account along with the monthly statement.
• Maintenance – We will organise any necessary repairs to the property with the verification and permission from the Landlord.
• Inspections – We will carry out an inspection of the property every six months and a written report will always be given to the landlord.
• Notices – We will provide the tenants with the appropriate notice when their tenancy is due to end. We will also deal with the legal aspects of the tenancy such as evictions, non-payment, harassment or problems with squatters.
• Gas Safety – We will organise for the annual Gas Safety check to be done unless stated otherwise. The service must be carried out by a contractor registered with Gas Safe previously known as CORGI. The relevant law is The Gas Safety (Installation & Use) Regulations 1998.
• Electrical Safety – The electrical wiring in the home must also be safe and in good working order and smoke alarms should be fitted and work properly. Wiring that is more than 15 years old needs to be inspected annually. The relevant laws regarding electrical safety for landlords are The Electrical Equipment (Safety) Regulations 1994 and the Smoke Detectors Act 1991.
• Fire Safety – All furniture and furnishing needs to meet strict criteria laid out in the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989 and 1993). Under these regulations, all upholstered items, including beds and sofas, must have a fire-resistant filling and have passed a match-resistance test. As a general rule items bought before 1988 may need to be replaced. The regulations apply to pillows, beds, sofas, armchairs and nursery furniture but not antique furniture or furniture made before 1950, duvets, curtains and carpets.
• Energy Performance Certificate – We must under the Government Legislation that your property has a valid EPC Certificate if your property does not have this and you agree to market your property with Neo’s then a fee of £65 would be payable immediately to the EPC Company Officer which we can recommend if required, however, you may wish to instruct your provider. Since 1st October 2008, Landlords have been legally required to provide copies of an Energy Performance Certificate to potential tenants. An EPC tells a landlord and prospective tenants how energy efficient a rental property is on a scale of A to G, with A being the most efficient. The EPC certificate also indicates, on a scale of A to G, the impact the property has on the environment.
• Renewal of contract – £200 (no VAT to be added)

Rent Guarantee: Here at Neo’s we offer Rent Guarantee via Homelet which includes all the services that the Management Services has to offer. Letting Agents often include Rent Guarantee as part of the service that they offer to their Landlords. With our Rent Guarantee products, we produce the contractual guarantee documentation for the Letting Agent to provide to their Landlord. The Rent Guarantee policy will be in the letting agent’s name and they will be responsible for the processing of any claims. Please enquire for more details.